To strengthen its leadership in the pharmaceutical distribution market, a major national distributor partnered with AdvanceWorks to design and implement a suite of digital tools aimed at optimizing its end-to-end supply chain processes.

At the core of this transformation is a custom-built platform designed to simplify and automate critical logistics, ordering, and fulfillment operations for pharmacies, hospitals, and partners. The platform supports daily distribution of over €1.3M worth of products, serving more than 700 healthcare institutions and covering over 20% of the national market.

The project focused not only on innovation but also on consolidation—reviewing and modernizing legacy tools and workflows to ensure they are adaptable and scalable with increasing business demands. Additionally, new integration mechanisms were introduced to facilitate the rapid onboarding of new partners with minimal technical friction.

This comprehensive solution positions the company as a digital leader in pharmaceutical logistics, reinforcing its ability to deliver healthcare efficiently and reliably at scale.

Team Collaboration

The project brought together software engineers, UX designers, and business analysts in close collaboration with logistics and pharmaceutical domain experts. By adopting an iterative development approach, the team ensured the new tools were tailored to real-world operational challenges, while remaining flexible for future enhancements.

Goals Achieved

• New digital tools: Launched innovative platforms to streamline supply chain operations.
  • Process optimization: Redesigned internal workflows to support higher transaction volumes.
  • Scalable architecture: Built systems ready for growth, capable of expanding with business demand.
  • Partner integration: Enabled fast, low-effort onboarding of new clients and suppliers.
  • Operational efficiency: Supported over €1.3M in daily transactions with improved service reliability.

Results

The introduction of these tools significantly improved the efficiency, scalability, and resilience of pharmaceutical distribution operations. With a stronger digital backbone, the company is now better equipped to serve over 700 pharmacies and hospitals daily, while maintaining its position as a key player in the national healthcare supply chain.