To support complex maintenance operations across high-demand fleets, a logistics-tech SaaS provider partnered with AdvanceWorks to develop a digital platform designed to streamline and automate fleet servicing processes. The solution focuses on enhancing efficiency for both fleet managers and service providers, enabling full visibility and control over vehicle maintenance activities.

The platform allows users to book, track, and approve service tasks in real time, significantly reducing delays and manual coordination. With features tailored for logistics operations under tight schedules, the system ensures that fleet downtime is minimized while maintenance quality is preserved.

Built with OutSystems ODC (low-code), AWS, Python, and .NET, the platform integrates effortlessly with existing systems and supports complex scheduling, real-time updates, and end-to-end service workflows.

Goals Achieved

• Real-time service tracking: Enabled live monitoring of vehicle maintenance tasks.
• Operational efficiency: Reduced downtime through optimized scheduling and approvals.
  • Automation: Streamlined workshop planning and task coordination with minimal manual input.
  • Scalable architecture: Leveraged cloud-native technologies to support growing fleet operations.
  • User enablement: Built intuitive workflows for both fleet managers and service providers.
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Results

The platform delivered significant improvements in service visibility, maintenance planning, and operational uptime. By bridging the gap between logistics operators and service providers, the system has become a critical tool for optimizing fleet performance in fast-paced delivery environments.